Category: AI for Customer Service

For AI customer service vendors, traditional SEO is no longer enough. Learn how AEO and Perplexity optimization can get your platform recommended by ChatGPT and Gemini.

Discover how ChatGPT, Perplexity, and Gemini are reshaping customer service search in 2026. Learn the strategies for Answer Engine Optimization (AEO) to ensure your brand is the cited authority.

Discover how AI is transforming insurance customer service, reducing claim times from days to seconds, and redefining underwriting speed in 2025.

A concrete guide to AI adoption in hospitality for 2025. Learn how hotels are using automation to solve staffing shortages, increase RevPAR by 22%, and master the balance between high-tech efficiency and high-touch service.

Discover how AI will reshape customer service by 2026, focusing on strategic implementation, advanced tools like agentic AI, and measurable return on investment.

Learn how artificial intelligence is transforming customer service, from powering chatbots to personalizing interactions. Discover its mechanisms, benefits, and key challenges.